Frequently Asked Questions

VS PLUS KEP is a private Citizen Service Center based in Kalamata, Greece, specializing in document processing and administrative services.

We offer comprehensive document processing services for individuals and businesses for all their bureaucratic needs - from vehicle transfers to insurance matters and certificates.

Our goal is to save you time, hassle, and stress from bureaucracy by handling the complete processing of your cases with professionalism and reliability.

You can contact us in several ways:

• Phone: +30 694 489 7308 (Monday - Friday: 9:00-17:00, Saturday: 9:00-14:00)
• Email: vspluskep@gmail.com
• WhatsApp: Via the green button on your screen
• In person: Chrysanthou Pagoni 16, Kalamata 24100, Greece
• Facebook: Via our Facebook page

We respond promptly to all your messages and calls!

We offer a wide range of document processing services:

• Vehicles & Cars: Transfers, registration certificates, vehicle inspections, road taxes, data changes
• Recreational Boats: Boat transfers, sailing permits
• Tax Services (AADE): Tax ID numbers, PIN codes, debt settlements
• Insurance Funds: Social security numbers, insurance certificates, EFKA, OAEE, pension applications
• Benefits & Programs: Unemployment office, child benefits, housing benefits, public sector job applications
• Certificates: Municipal records, registry offices, courts
• Banking Services: Deposits, bill payments, debt settlements

The cost of each service depends on the complexity and time required for processing.

Our pricing advantages:

• ✓ Transparent and competitive prices
• ✓ You're informed of the exact cost before proceeding
• ✓ No hidden charges
• ✓ Package deals available for multiple services

To learn the exact cost for your specific case, contact us by phone or email and we'll inform you immediately!

Completion time depends on the type of service and availability of public services:

• Simple cases (e.g., certificates, attestations): Usually 1-3 business days
• Medium cases (e.g., vehicle transfers, insurance matters): 3-7 business days
• Complex cases (e.g., tax settlements, pensions): 7-15 business days or more

Note: In urgent cases, we can expedite the process where possible. Contact us to discuss your needs!

We always inform you of the expected duration and keep you updated at every stage of the process.

Not necessarily! One of our major advantages is that we can handle most cases without you needing to come in person.

How it works:

• ✓ Contact us by phone or email
• ✓ We inform you of the required documents
• ✓ Send documents by courier or email (where possible)
• ✓ We handle the complete processing
• ✓ Receive documents by courier or pick up from our office

Ideal for:

• • People with limited time
• • Greeks living abroad
• • Residents of other cities
• • Elderly with mobility difficulties

For certain cases requiring signatures or specific documents, a brief visit to our office may be necessary. We always inform you in advance!

Required documents depend on the type of service you need. Examples:

For vehicle transfers:

• • Vehicle registration certificate
• • ID card or passport (buyer & seller)
• • Tax ID number and Tax Office
• • Sales contract (if available)

For tax matters:

• • ID card
• • Tax ID number
• • Taxisnet credentials (where required)

For insurance matters:

• • ID card
• • Social security number (AMKA)
• • Tax ID number

Important: When you contact us, we'll inform you exactly which specific documents you need for your case, so you don't waste time!

Yes, absolutely! Although our office is located in Kalamata, we serve clients from all of Messinia and beyond.

Areas we serve:

• ✓ Kalamata
• ✓ Messini
• ✓ Koroni
• ✓ Pylos
• ✓ Filiatra
• ✓ Gargalianoi
• ✓ Kyparissia
• ✓ And all other areas of Messinia

Additionally: We also serve clients from other Greek cities, as well as Greeks living abroad, through our remote processing service (sending documents via courier or email).

Of course! Transparency and continuous updates are among our core principles.

How we keep you informed:

• 📱 SMS: We send updates at critical stages of the process
• 📧 Email: You receive detailed updates via email
• 📞 Phone: You can call us anytime to learn about progress
• 💬 WhatsApp: Instant communication via messages

What updates include:

• • Document receipt confirmation
• • Notification when processing begins
• • Progress updates
• • Completion notification
• • Notification of any delays or issues

You'll never have to wonder "what's happening with my case" - we'll be the first to inform you!